1. Orders of products placed on the site will ship to the address provided by the
customer and/or to any other location agreed upon by the parties while placing
2. Shipping of products will be supplied and delivered within the following timeframes:
2.1. within 7 business days by courier;
2.2. Self-collection from the Site address by prior arrangement.
3. “Business day”- any day except for any Friday, any Saturday and any day which
is an Israeli holiday or any day on which the Israeli banking institutions are
authorized or required by law or other governmental action to close.
4. The shipping cost is not included in the price of each product. The shipping cost
may be updated from time to time in accordance with what is stated when
placing the order on the website.
5. In the event that a product ordered on the Site is out of stock at the time the
order is placed, the Site will contact the customer. If the customer cannot be
reached, the Site will ship the order without the product which is out of stock.
6. In the event that the customer is not at home at the time that the order arrives,
the order will be returned to the store and reshipped once an additional shipping
fee has been paid by the customer.
7. The order will be shipped according to the following terms:
7.1. there is reasonable access to the location which the order is being
7.2. if the order is being shipped to an organization, institution or settlement
that cannot be reached without special authorization and/or does not have
marked streets and/or marked house numbers, the order will be delivered
to the distribution point of that same location.
8. The Site will not be held responsible for any delay and/or problem with the
shipment of orders caused by the following terms:
8.1. force majeure and/or events that are out of the Site’s control;
8.2. for reasons related to the shipping provider;
8.3. an economy close, so that the Site’s operations and/or the Site’s suppliers
and/or service providers are impaired for whatever reason.